Shipping policy

Last updated: November 11, 2026

quadlockcase provides the shipping terms below for orders delivered within Canada.

Standard shipping

Standard Shipping is free. Orders are normally processed within 1–2 business days. After dispatch, standard transit normally takes 4–6 business days.

Weekends and Canadian federal or applicable provincial statutory holidays are not business days. Transit estimates are not guaranteed and can be affected by carrier operations, weather, high-volume periods, or circumstances outside our control.

Tracking

When tracking is available, it is sent to the email address used for the order after shipment.

Address changes

If the delivery address is incorrect, contact us as soon as possible. We will try to help before dispatch, but we cannot guarantee an address change after the order has shipped.

Delays, loss, damage, and incorrect delivery

If tracking is delayed, the parcel appears lost, the shipment arrives damaged, or delivery information is incorrect, contact us with the order number, tracking details, and photos when relevant. We will review the carrier information and explain the next steps.

Contact

quadlockcase
Email: Support@quadlockcaselifes.com
Phone: (782) 203-3868
Mailing address: 109 Rue Saint Nicolas, Saint Eustache QC J7R 2B5, Canada